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Seller badges

Seller badges are automatically updated visual recognitions that provide feedback on a seller’s activity, reliability, and communication.

The purpose of the badges is to:

  • help buyers make informed decisions,
  • increase sellers’ visibility and credibility,
  • encourage active, buyer-friendly operation on Galéria Savaria.

On Galéria Savaria, badges are not manually assigned labels, but are continuously updated based on the seller’s performance.

Where do seller badges appear?

The badges appear on the seller’s profile as well as on each of their item listings.

What types of seller badges are available?

Frequently logging in

This badge shows that the seller logs into their account regularly and is therefore actively present on Galéria Savaria.

Requirements to obtain:

  • logged into their account on at least 20 different days within the last 30 days.

Why is this important?
For buyers, this indicates that the seller monitors their account and is likely to respond more quickly.

Frequent uploader

This badge indicates that the seller regularly updates their listings with new items.

Requirements to obtain:

  • uploaded at least 5 new listings within the last 10 days.

Important notes:

  • relisting or price reductions do not count as new listings,
  • only genuinely newly uploaded items are counted,
  • deleting listings or moving them to storage reduces the count.
Responds quickly

This badge highlights the seller’s speed of communication.

Requirements to obtain:

  • within the last 7 days, responded to at least 90% of messages
  • with an average response time of within 12 hours
  • More about the calculation

Why is this important?
Fast responses result in smoother communication and a better buyer experience.

Fast shipping

This badge indicates that the seller ships parcels faster than average, thereby increasing buyer satisfaction.

Requirements to obtain:

Within the last 60 days, at least 10 transactions occurred where the seller set the Shipped status, and in at least 85% of these cases the parcel was shipped quickly.

Shipping is considered fast if:

  • There is a Paid status set by the buyer:
    → the parcel was shipped within a maximum of 36 hours from the Paid status
  • No Paid status is set by the buyer:
    → the parcel was shipped within 60 hours from the time of purchase (24-hour grace period + 36-hour shipping deadline)

Additional information:

  • For weekend purchases, including Friday purchases, the calculation includes an additional +36-hour grace period.
  • Items sold during while vacation period is on are excluded from the calculation.

How are badges updated?

  • Badge status is automatically updated daily.
  • If a requirement is no longer met, the badge becomes inactive.
  • The seller will receive a notification upon the first award of a badge; no further notifications will be sent regarding its loss or subsequent re-award.
  • Sellers can track the current status of their badges and the underlying calculation data in the Seller settings.

Why is it worth earning badges?

Seller badges:

  • increase seller credibility,
  • help sellers stand out on Galéria Savaria,
  • create a positive impression for buyers,
  • can contribute to more successful sales.