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Attaching a seller’s offer to a message

The seller can also attach an offer to their message, which works exactly like a traditional buyer’s offer. If there is an offer with the message, the buyer can accept it within the message, but they can also find it under "My offers".

When is it advisable for the seller to attach an offer?

  • Once the buyer has received answers to all of their questions, the seller may initiate the conclusion of the deal by making an offer.
  • Did the customer make an offer in the form of a message? If an agreement was reached on the final price, the seller does not have to rewrite the price of the item so that the buyer can purchase it at that price or wait for the buyer to make an offer through the offer system. The seller can simply attach an offer to the message, which can be easily accepted by the buyer.
  • It may happen that the seller ultimately decides that they are willing to sell the item at a lower price. In such cases, the seller can notify the buyer that they are ready to make the deal by attaching an offer. The buyer can then simply accept the offer.
  • If a beginner user who is not familiar with online shopping encounters difficulties, the more experienced seller can assist them and help to make the purchase. As the attached offer is displayed within the message area, the buyer can accept it in only a few seconds. By this, the purchase takes place.

This feature cannot only be used in case of items with offer option but also for fixed price items. Thanks to this, the seller can save the time of item editing in case of an item where offers were not allowed.

Send offers for multiple items at once
If a buyer is interested in buying more items from a seller, the seller can send bulk offer using the attach offer feature.

Please note that the option of attaching an offer within the message is available exclusively for the seller; they can decide whether to send an offer. Therefore, buyers still cannot send offers to an item that is not open for bargaining, so the counteroffer feature will not be usable in this case either.

How can I attach an offer to the message?

  1. As a seller, you can send an offer to an inquirer when you are in a conversation.
  2. Open the conversation with the user in the Messages.
  3. Click Attach offer.