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The incoming offer expired. What can I do then?
If no response is sent to an incoming offer within 48 hours, it becomes expired. You cannot reply to an expired offer, but for a period of 16 days, i.e. in 14 days after the expiry, the seller can send a counteroffer to the inquirers.
- Go to the My offers page
- In the “Answered offers” list, click on the “Counteroffer” button next to the offer
Remember that as a seller you can use this feature for 14 days once the offer has expired.
What’s more, as a seller you can send a message to those users who sent an offer to you earlier.
- Go to the My offers page
- In the list with “Answered offers”, click on the “More actions” button next to the offer
- After that choose “Contact user” option.
Remember, in the messaging system - for non-auction type listings - as a seller you can not only write messages, but also attach an offer to the customer. You can even create a bundle offer, meaning you can send a bundle of offers for several items at once.