Customer Support

Help center

Before contacting our Customer Support

	Do you have a question about an item? Megmutatjuk hogyan teheti fel kérdését a termék eladójának: Tovább
	Do you have antiques, artworks and vintage items for sale? Megmutatjuk hogyan töltheti fel hirdetését online piacterünkre: Tovább

Do you need help immediately?
We have put together a site about the most frequent questions and answers, and posts about how Galeria Savaria works, so that you could get instant help, without waiting.
Click here to see the frequently asked questions and answers click here.

I want to contact the Customer Support

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What is your question about?

I am a seller
I am a buyer
I have a general question

I am a seller

I am a buyer

I have a general question

Topics

I have an item for sale – will Galéria Savaria purchase it?

How much is my item worth?

In what does Galéria Savaria differ from other advertising surfaces?

How can I modify or delete my listing?

Adding more photos to the listing; editing or deleting photos of the listing

I marked local pickup, why does it still write that I will ship the item?

How can I contact the buyer / seller?

The seller or buyer does not respond and I cannot reach him or her

How can I leave feedback as a seller if the sale is still in progress?

I received an unjust feedback from my partner

We agreed on a different amount than the one indicated as the sales price

I would like to do business exclusively with verified buyers

I would like to report problematic transaction

I will be less at the computer but I do not want to delete my items

What do I have to pay for at Galéria Savaria?

How does invoicing work and when do I receive an invoice?

I did not sell the item, but the commission was charged. Why?

I did not sell anything, why did I get an invoice?

How can I check the content of my invoice?

How do I have to pay the invoice?

I would like to settle the invoice by way of bank transfer – where do I have to send the transfer?

Why don’t you indicate the bank account number to which the transfer has to be made?

I would like to pay by using a bank card, but the payment is unsuccessful – why?

I want to control when I have to pay. Is this possible?

I paid my invoice but it is not credited yet

I will settle my invoice soon, please do not limit my account.

I would like to report a violation

I would like to block a user

I would like to do business exclusively with verified buyers

I will be less at the computer but I do not want to delete my items

I am looking for an item – how can I find it?

How does shopping work?

How can I ask seller a question?

I would like to view the item before the purchase – what should I do?

How can I contact the buyer / seller?

The seller or buyer does not respond and I cannot reach him or her

How can I leave feedback if the sale is still is in progress?

I received an unjust feedback from my partner

I would like to report problematic transaction

I would like to report a violation

I would like to block a user

Failure to register

I registered but did not receive a confirmation email

I did not receive an SMS with the confirmation code

I forgot my password

I forgot my username

I would like to change an e-mail address

I would like to change a telephone number

Account restrictions

Closing of an account

I do not get e-mails from Galéria Savaria

Something does not work in the usual way, I found an erroneous function

I would like to report a technical (page operation) error

I have an idea or suggestion

Contact the customer service