What is a second chance offer?

The second chance offer can be used in the case of auction listings. Using this option, the seller can offer the item to anyone – besides the winning bidder – who made a bid at the auction.

By sending a second chance offer, the seller gives a chance to the bidder to buy the item for the bid amount that they placed at the auction.

When can the second chance offer be used?

You can send a second chance offer in the following cases:

• Expired auction with bids (hasn’t reached the reserve price)
  There were bids at the auction, but the auction was unsuccessful, because the highest bid didn’t reach the reserve price.
  
  For example, the seller set a reserve price of 20,000 HUF during the auction, but since the highest bid was 18,000 HUF, the auction ended unsuccessfully. In this case, the seller can decide to give a chance to the highest bidder to buy the item for 18,000 HUF.

• The transaction was not completed with the winning bidder
  It can occur that the purchase is not completed with the winning bidder for some reason. If only one piece is available from a particular item, we warn the seller to offer the item to another bidder only if the winning bidder didn’t complete the purchase.
  
  In this case, the seller must mark the original transaction as failed, but they don’t have to miss out on a successful transaction because they can offer the item to second highest bidder.

• Multiple pieces available from the auction item
  If multiple uniform pieces are available from the auctioned item.
  
  Imagine that the seller listed an item at an auction, and 4 pieces are available from this item. In this case, besides the winning bidder, the seller can offer the item to 3 other bidders as well, for the price they each bid at the auction. For example: the winning bidder wins the item for 20,000 HUF. The other bids are as follows: Andrea offered 19,000 HUF, Peter offered 18,000 HUF and Brian offered 17,000 HUF at the auction. In this case, the seller can offer the remaining 3 pieces of the item for 19,000 HUF, 18,000 HUF and 17,000 HUF, respectively.

How does it work?

When you send a second chance offer to a bidder, the bidder receives an offer from you for their bid amount.

For example: if the bidder’s highest bid was 16,000 HUF, that bidder will receive a 16,000 HUF offer from you and can buy the item for this amount.

The bidder can accept or refuse the offer, but cannot make a counteroffer.

Sending a second chance offer

Available quantity
This number will determine the number of bidders to whom you can offer the item. If you have 3 pieces available from the same item, you can send a second chance offer to 3 bidders. The quantity cannot exceed 10 pieces.

Offer’s duration
Here you can enter the number of days the bidder has to accept the offer. The offer’s duration can be 1, 3, 5 or 7 days.

Important: when determining the duration of the offer, please note that you cannot send a new second chance offer as long as you have a pending offer. If you offer the same item to multiple bidders at the same time, your offer may be accepted by several bidders. This can cause inconveniences to you and the buyers accepting your offer, and you can also risk having your account suspended due to unsuccessful transactions.

Useful information

• You will have 60 days to send a second chance offer.
• You may send a second chance offer to the same bidder only once.
• If 1 piece is available from the item, first you have to try to resolve the dispute with the winning bidder, and only if you didn’t manage to resolve it, can you offer the item to another bidder.
• Remember that you have to rate every transaction, both the original auction and any following transactions which were concluded through a second chance offer.