I have changed my mind – can I cancel a purchase?

Before the purchase, users have the opportunity to discuss issues related to the item or the purchase through the safe messaging system of Galeria Savaria, so the buyer has probably acted with a well-considered intention.

The buyer is obliged to take over and the seller is obliged to hand over the item purchased. However, sometimes it may happen that the parties are unable to complete the transaction. In this case, the transaction must be rated as failed and the user leaving the feedback must explain why they have decided to cancel the transaction.

Although it is obvious, we strongly draw the attention of users to the fact that they can buy or sell an item only if they can complete the transaction. This is important, as we log failed transactions, and if the system defines that a user participates in a significant number of failed transactions, their user status will be permanently restricted. The restriction does not allow further registrations either.

Therefore, we recommend that you buy items carefully, and strive to achieve a positive feedback of your transactions.