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The bidder wants to cancel a bid. What can I do?
A bidder may change their mind or bid by mistake. In such cases, the bidder may send a bid cancellation request to the seller.
Cancellation can only be requested for the highest bid.
The seller can decide whether to accept a bid cancellation request.
How can I reply to a bid cancellation request?
- If a bidder requests a bid cancellation we send you a notification.
- You will be able to reply to the bid cancellation request on the Bid history page of the auction. In the notification, you will also find a direct link to the bid cancellation request.
Useful information:
- By canceling the bid, the previous bid - if there was one - will be the winning bid.
- A bid cannot be canceled 24 hours before the end of the auction.
- If the cancellation affects an automatic bid too, it can significantly affect the result of the auction, therefore, in such a case a bid cancellation request cannot be sent.