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Seller’s guidelines
The operation of our online marketplace is based on trust. You can earn the trust of customers by learning what is needed to maintain a trusted store, and by familiarizing yourself with our guidelines that help you provide positive customer experience and earn you the appreciation of other members of the community.
As a seller of our online marketplace, we kindly ask you to:
- Make sure that your listings match the profile of Galeria Savaria.
- Present your items precisely and in full detail.
- Keep in mind that buyers can rate the items purchased from you and the performance shown by you as a seller.
- Do not participate in an attempt to make a purchase outside our website
Positive shopping experience
By following the guidelines below, users will be able to purchase from you with maximum satisfaction:
- respond in a timely manner to all user messages
- avoid delays with the shipping of the purchased items
- choose a shipping method by which you can prove that the goods have been shipped
- add accurate and detailed description to your items, as well as photos of good quality
- if you encounter a problem during the transaction, in cooperation with the buyer, you should try to find a solution to resolve the case without involving our customer support
Polite attitude
We request you, a member of our online marketplace, to use our website in compliance with the community guidelines. Galeria Savaria is a premium service provider thanks to its content, and our community contributes to this a lot.
Related guidelines
- What can I sell on Galeria Savaria?
- Listing guidelines
- Item originality guidelines
- Manipulation of shopping and browsing
- Conducting a transaction and message exchange
- Messaging guidelines
- Inactivating a user account