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Extension of the transaction time
At Galeria Savaria, users have 21 days to complete the transaction.
We think that the default 21 days range is enough to pay for and ship the item. However, in some cases it may happen that users need more time to complete the transaction.
If the seller thinks that they need more time to complete the transaction, it is possible to extend the 21-day deadline. In this case, we will increase the available time by another 14 days, meaning that the original 21 days will be extended for another 14 days.
How can I extend the takeover period?
The takeover time can only be extended by the seller.
- As a seller, click on Feedback.
- Click on the Leave feedback button at the item in question.
- At the question on whether the transaction has been concluded or not, please select “No”.
- At the “The buyer fails to reply / fails to pay for the item / keeps delaying the takeover” feedback option, click on the “Extend takeover time” button.
